Sensor Deck Mounted / Large

TSL.960

Welcome to the support page for the TSL.960 Sensor Deck Mounted (large). On this page you’ll find video guides to repairs, common fixes, and general repairs. Plus there is a list of FAQs you may find helpful. If none of this answers your question. Please don’t hesitate to get in touch.

FAQs

What is the current lead time on your products?

The average lead time on all our products is currently 6 to 8 weeks.

What is the flow rate of your taps?

A The flow rate of our taps is dependent on which flow restrictor is fitted and the pressure achieved in your installation.

TSL990 & TSL 960 come with a 3.8 (1 gallon) per minute flow restrictor.

The flow restrictors are supplied in the box, but are not pre-fitted to the tap. It is down to the installer to fit the restrictor to the system.

What water pressure do your taps require?

Our solenoid valves work within a dynamic pressure of 0.5-8 Bar (7.3-116psi). To achieve optimal flow rate from the tap a regulated pressure of 3 bar(43.8psi) is recommended, pressures lower or higher than this will decrease the flow rate from the tap.

Pressures outside of the range may prevent the valve from opening and closing.

Where can I obtain spare parts?

Any spare parts related to your product can be found above. If you would like to see our full range of spare parts please click here.

Do you offer an installation service?

Yes, we can offer an installation service to suit your needs. Please contact technical@thesplashlab.com with details of your requirements and we will be happy to assist.

Common fixes

How to change the aerator


These videos are The Splash Lab TSL recommendations and any work, especially on electrical products, must be undertaken by a qualified professional. The Splash Lab (TSL) is not responsible for any event because of following the instructions in these videos 

how to change the solenoid valve


These videos are The Splash Lab TSL recommendations and any work, especially on electrical products, must be undertaken by a qualified professional. The Splash Lab (TSL) is not responsible for any event because of following the instructions in these videos 

How to clean the solenoid valve


These videos are The Splash Lab TSL recommendations and any work, especially on electrical products, must be undertaken by a qualified professional. The Splash Lab (TSL) is not responsible for any event because of following the instructions in these videos 

How to change the sensor


These videos are The Splash Lab TSL recommendations and any work, especially on electrical products, must be undertaken by a qualified professional. The Splash Lab (TSL) is not responsible for any event because of following the instructions in these videos 

Repairs