UPDATE, AUGUST 2020
Though California remains partially closed, in-person appointments can be accommodated for no more than two visitors, provided they display no symptoms and wear masks. Our team will be masked and hand sanitizer will be provided. For those who prefer to remain at home, a virtual showroom tour is available here. Please contact our Showroom Manager to book in-person or virtual visits.
We have been monitoring all communiqués from the state and federal governments regarding the COVID-19 pandemic, and would like to share with you the following updates:
The health and safety of our employees is of paramount importance to The Splash Lab. Any personnel who can work from home have been directed to do so, and we are in close contact to make sure they have everything they need to do their jobs remotely.
With some modifications to our process, we remain able to prepare and ship orders in compliance with health and safety regulations and will continue to do so until advised otherwise. In the meantime, all surfaces and parts are being diligently sanitized. Our assembly team will be practicing physical distancing utilizing remote assembly protocol.
Pending any subsequent updates from the governor, shipping activities will continue in this vein. Please bear with us as we work to fulfill orders in accordance with the ever-changing situation.
If your business is no longer accepting deliveries or will be closed, we ask that you notify us as soon as possible so our dispatching team can make the necessary arrangements.
We are committed to making the most responsible business decisions for the welfare of our employees and our customers and pledge our continued communication as we move through this time of crisis. Check back here for any updates as they are available. If you have any concerns, our team is available to you by phone, email, web chat, and social media. Don’t hesitate to contact us if we can assist in any way.